For Non-Resident Indians (NRIs) facing any issues or grievances related to Punjab, filing a complaint with the Punjab Police’s NRI Affairs Wing has become more streamlined and accessible. Starting from January 3rd, 2025, all applications and complaints are to be submitted through an online portal for efficient processing. This blog will walk you through the process of filing a complaint with the Punjab Police’s NRI Affairs Wing.
Table of Contents
Step I: Understand the Online Portal Requirement
As of January 3rd, 2025, the Punjab Police has transitioned to a digital system for managing grievances from NRIs. This means that all complaints must be registered through the official Public Grievances Division Complaints Portal and no action will be taken if the complaint is submitted through other means, including via email.
Step II: Access the Complaints Portal
To begin the process, you need to visit the Public Grievances Division Complaints Portal of Punjab Police. You can access the portal directly through this link:
https://pgd.punjabpolice.gov.in
Step III: Register Your Complaint
Once on the portal, you will be prompted to register your complaint. Ensure you provide all relevant details of the issue you are facing. These could include:
- Your full name/address and contact information.
- A clear description of the complaint or grievance.
- Any supporting documents or evidence.
- Details of the person/s against whom the complaint is being made.
- Sequence of events that had transpired till date.
Be thorough in your description to ensure the authorities understand the issue clearly and can take appropriate action.
Step IV: Track the Status of Your Complaint
After registering your complaint on the portal, it will be processed according to the official procedures of Punjab Police. Once submitted, you will be able to track the status of your complaint online through the portal. You will also receive regular updates regarding the status of your grievance, which helps keep you informed throughout the process.
The most important part in filing an online complaint by an NRI is that from 28th February,2025 onwards, the NRI affairs Wing of the Punjab Police will not take any action on complaints submitted via email or other means and only complaints registered through the portal will be processed.
That the email ID (complaintcell.nri@punjabpolice.gov.in) will no longer be in operation after February 28th, 2025. Therefore, it is crucial to submit your complaints through the online portal to ensure timely action.
How Our Law Firm, NRI Legal Consultants, Can Assist You
At NRI Legal Consultants, we understand that the first step in filing a complaint lays the foundation for your case. The accuracy, clarity, and legal precision in preparing and filing the complaint are crucial for ensuring that your grievance is addressed effectively. A well-drafted complaint sets the tone for the entire process, and it is important to approach it with due diligence, keeping in mind the legal requirements and the unique facts and circumstances surrounding your case.
Our team of experienced legal professionals can assist you by:
- Drafting the Complaint with Legal Precision: We ensure that your complaint is drafted in compliance with all legal formalities, incorporating all necessary facts, evidence, and applicable laws. This ensures your complaint is taken seriously by the authorities and processed without delays.
- Ensuring Accuracy and Clarity: A clear, accurate, and detailed complaint increases the likelihood of swift resolution. Our team ensures that every detail is carefully outlined, leaving no room for confusion or misinterpretation.
- Filing the Complaint on Your Behalf: We can assist in filing the complaint directly through the online portal, ensuring that the process is completed accurately and in a timely manner.
- Guiding You Through the Legal Process: From the initial complaint to any follow-up actions, we provide guidance on the next steps and ensure you stay updated on the status of your case.
By leveraging our legal expertise, we help you avoid any pitfalls that could slow down the process and ensure that your grievances are resolved as quickly as possible.
With the assistance of NRI Legal Consultants, you can have peace of mind knowing that your complaint is being handled with legal accuracy and professionalism. We are here to ensure that your complaint is filed correctly and that you are kept informed every step of the way.
Should you need any help, don’t hesitate to reach out to our team of experts for personalized legal assistance.